Here's how our refund policy works for subscriptions:

1. Immediate Access: As soon as you pay for a subscription, you get access to our services.
2. Refunds for Violation of Terms: You can only get a refund if Unchained directly violates or breaches the Terms of Use.
3. No Refunds in Other Cases: In all other situations, refunds are not available. Once you've paid for your subscription, you cannot get the money back unless it's a case of our violation of the terms.

Please make sure you understand and agree with our Terms of Use before making a payment. If you have any questions or concerns, feel free to reach out to us.

If you are in the EU or Turkey, you are legally eligible for a refund if you cancel your subscription within 14 days of the initial purchase of your subscription. If you are based anywhere else, or request the refund after the 14 days have passed, we won’t be able to refund your subscription, unless you meet one of the criteria above.

Any cancelled subscriptions under this policy will have their account downgraded to Unchained Core, releases pulled down from streaming services and/or account locked, at Unchained Music’s discretion.